Shipping Policy:

FREE standard USPS shipping on any order of $75 or more.

General Shipping Guidelines
We currently only ship to customers within the United States.
There are several different shipping options you may choose from.
Orders typically ship within 2 business days of your order.
We currently do not ship to P.O. boxes or B.F.P.O. or A.P.O. addresses.

Domestic Shipments
You will typically receive your order within 3-5 days after order confirmation. A tracking number will be provided only if you select either Priority Mail or Priority Express shipping at checkout.

Additional Services for Parcel Orders
Signature required: +$3.
If you select "signature required" at checkout, the carrier will be required to obtain a signature from someone at the delivery address. If there is no one to sign for the order at the delivery address at the time of delivery, the carrier will re-attempt delivery once more. After 2 failed attempts to deliver the order, the order will be returned to us. You may contact us to arrange for another delivery, but you will be required to pay the shipping cost for re-delivery in advance. Note that your order will be subject to a re-delivery fee of $150 if the re-delivery attempt fails and your order is returned to us again.

Expected Delivery Times
Orders placed before 3pm on Saturday, Sunday, or Monday: Expected arrival Thursday.
Orders placed before 3pm on Tuesday: Expected arrival Friday.
Orders placed before 3pm on Wednesday, Thursday, or Friday: Expected arrival Monday.

Note that dispatch times may vary during exceptionally busy periods, or if orders are subjected to USPS delays or force majeure. Delivery times listed above should only be used as a guide. Boiling Point is not responsible for delays caused by customs clearance.

Convenient Click & Collect Option
If no one is available to accept delivery at the delivery address, you may request that your parcel be directed to a local USPS Access Point. USPS will leave a card for you detailing your USPS Access Point location. Your USPS Access Point location will also be listed on the USPS tracking page for your order which can be accessed via the tracking link found in your shipping confirmation email. Note that you must show valid ID in order to collect your package.

Tracking Your Order
If you select Priority Mail or Priority Express shipping, we will send you an email with the tracking details once your order is dispatched. If for any reason you cannot access the tracking details, please email us at cs@bpgroupusa.com and we will update you on the progress of your order.

Customs Fees
All orders are shipped on a DDP (Delivery Duty Paid) basis, meaning that all taxes and duties are included in the final price. In the unlikely event that you receive extra charges during customs import, or from the courier at the time of delivery, please contact our customer service team at cs@bpgroupusa.com.